About the Role
The Operations Support Coordinator will support the day-to-day operations of a U.S.-based property management company, ensuring efficient coordination of administrative tasks, resident communications, maintenance requests, utilities, and vendor services.
This role requires a proactive, detail-oriented professional with experience in property management or hospitality who can manage multiple priorities, resolve operational issues, and maintain clear communication across teams while working independently in a remote environment.
Compensation; $8–$9.50 USD/hour, based on experience.
Full-time: Monday–Friday | U.S. Central Time.
Up to two weekends per month of on-call availability may be required for certain assignments, with additional compensation.
Responsibilities
Coordinate move-ins, move-outs, utilities, and maintenance requests.
Communicate with residents, vendors, contractors, and internal teams.
Handle incoming calls, resident inquiries, and general administrative support.
Manage operational calendars, appointments, and service schedules.
Maintain accurate records, process data entry, and track work orders.
Assist with delinquency follow-ups and HOA violation notices.
Monitor outstanding requests, resolve routine issues, and escalate urgent matters.
Requirements
Previous experience in Property Management or Hospitality is required.
Advanced English proficiency (written and spoken).
Strong communication, customer service, and organizational skills.
Excellent attention to detail and ability to manage multiple priorities.
Ability to work independently, take ownership, and solve problems proactively.
Experience coordinating with residents, vendors, and service providers.
Comfortable using digital communication tools and operational management systems.
Availability to work U.S. Central Time business hours.
Based in Nicaragua.
About Our Partner Company
Global-Hives is recruiting an experienced Operations Support Coordinator to support the daily operations of a U.S.-based company.
We are looking for a proactive, detail-oriented professional with excellent communication skills who can independently manage administrative tasks, coordinate with residents and vendors, and keep operations running smoothly.